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Last Updated: July 2026

KNX8 Privacy Policy — Our Complete Commitment to Protecting Your Data

Knx8 believes your personal data belongs to you. On this page, learn what information we collect, why we collect it, how we keep it secure — and what rights you have. All clearly explained, in plain language.

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10 Categories
Full Explanation in Bengali
By using the platform, you are considered to have accepted these policies.
First Published: January 2018
Last Updated: July 2026
Language: Bengali & English
Active
Privacy Policy Highlights

How knx8 Protects Your Data — At a Glance

256-bit SSL Encryption

All your data at knx8 is protected with industry-grade SSL encryption — the same technology used by banks and government institutions.

Data Is Never Sold

Knx8 never sells your personal data to third parties. This isn't just a statement — it's a binding obligation under our licensing agreement.

Control Over Your Data

You may request to view, correct, or delete your data at any time. knx8 will take action within 30 days.

Minimal data collection

Only the minimum data necessary to provide our services is collected. We do not request unnecessary information.

Regular Security Audits

Knx8's data protection systems are regularly audited by independent third parties. Any vulnerabilities identified are addressed promptly.

Marketing Opt-Out

You can opt out of promotional emails or notifications from knx8 at any time — without closing your account.

1

Introduction

This Privacy Policy governs the collection and use of data between knx8 — the entity operating the platform — and its members. By using the knx8 website or mobile app, you are deemed to have accepted this policy.

Knx8 believes that data privacy is a fundamental right. That's why we only collect information that is genuinely necessary to provide our services. For as long as your data remains with us, it is kept under the highest security standards.

In brief: We don't sell your data, we don't share it (except where legally required), and we only collect what's strictly necessary. That's the core of knx8's data policy.

2

What Data We Collect

Various types of information are collected — automatically or provided by you — when you create and use a knx8 account. This information falls into two main categories:

What You Provide Directly:
  • Registration Details: Full name, date of birth, email address, mobile number, and password.
  • KYC Documents: A copy of your National ID or Passport — for identity verification purposes only.
  • Payment Information: Mobile banking numbers (bKash, Nagad, Rocket) — we do not store card numbers.
  • Contact: Messages, emails, or chat conversations sent to our support team.
Automatically Collected Data:
  • Device Information: Device type, operating system, browser, and screen resolution.
  • Log Data: IP address, login time, pages visited, and session duration.
  • Gaming Activities: Betting history, game preferences, and deposit & withdrawal logs.
  • Cookies: Cookies are used to enhance your platform experience — see below for details.

Please Note: knx8 will never ask for your password, card number, or OTP via support chat or email. If anyone requests this information, it is a fraud attempt.

3

Why We Use Your Data

Knx8 uses the data it collects for specific purposes only. Each piece of data has a defined use and is never used beyond what is outlined below:

Data Type Purpose of Use
Name & Contact Account verification, customer support, sending important notices
Date of Birth Age Verification (18+ Confirmation)
KYC Documents Identity verification, fraud prevention, AML compliance
Payment Information Processing deposits & withdrawals, transaction verification
Gaming Activity Personalised experience, responsible gaming monitoring
Log Data & IP Security monitoring, detection of unusual activity
Cookies Session management, site performance improvement

Knx8 occasionally analyzes collected data to improve the overall quality of the platform. This analysis is completely anonymous — no individual user is identified.

4

Who Your Data Is Shared With

Knx8 does not sell your data to third parties. However, there are specific circumstances where sharing information with certain entities may be required:

  • Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
  • Game Providers: Only minimal data is exchanged to manage game sessions with Pragmatic Play, Evolution, and similar providers.
  • Legal Authorities: Providing information in response to a court order or a lawful request from a regulatory authority is a legal obligation.
  • Security Agencies: Relevant information may be disclosed in investigations related to fraud or money laundering.
  • Technology Partners: We work with trusted providers for cloud storage and security services — all of whom are bound by data confidentiality agreements.

Assurance: Outside of the reasons stated above, knx8 does not share your data under any circumstances. Your information is never passed to advertising companies or data brokers.

5

Where Your Data Is Stored and How Long We Keep It

Knx8 servers are located in Singapore and Europe, both operating in high-standard data centers equipped with physical security, power backup, and disaster recovery plans.

  • Active Account: Your data is retained for as long as your account remains active.
  • Closed Account: Even after account closure, transaction logs are retained for up to 5 years to meet legal obligations.
  • KYC Documents: Securely stored after verification — for up to 7 years, in line with licensing guidelines.
  • Chat & Support Logs: Retained for 2 years for quality control and dispute resolution.
  • Upon Expiry: Once the retention period has passed, data is securely deleted or anonymized.
6

Cookies & Tracking Technologies

The knx8 website and app use cookies and similar technologies. Cookies are small files stored on your device that help improve the functionality of the site.

Cookie Types Purpose Duration
Essential Maintaining login sessions, security Deleted at end of session
Functionality Remembering language preferences and last visit 30 Days
Analytics Page visit and usage pattern analysis 1 Year
Marketing Showing Relevant Offers 90 Days

Essential cookies cannot be disabled — the platform will not function properly without them. Analytics and marketing cookies can be turned off through your browser settings, though some features may become limited as a result.

7

Data Protection Measures

Knx8 uses multiple layers of security to protect your data. Our security framework is designed so that even if one measure fails, your information remains safe.

  • Encryption: 256-bit AES encryption is used for all data transfers and storage.
  • Two-factor verification: With 2FA enabled, no one can access your account even if they know your password.
  • Firewall: Our advanced web application firewall protects against cyber attacks.
  • Penetration Testing: Security audits are conducted by an external team every six months.
  • Access Controls: Only authorized personnel have access to specific data.
  • Data Backup: Regular backups are performed to eliminate the risk of data loss.

In the event of a data breach that puts your information at risk, knx8 will notify affected members within 72 hours and advise on the necessary precautionary steps to take.

8

Your Rights

As a knx8 member, you have the following rights regarding your personal data. These rights are free to exercise and can be used at any time:

Right to Access Your Data
You can request to view the information knx8 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request the deletion of specific data — unless we are legally required to retain it.
Data Portability
You may request to download your data in a commonly used, machine-readable format.
Right to Restrict Processing
You can request that your data not be used for specific purposes.
Right to Object
You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@knx8.best. knx8 will typically respond within 30 days. Please note that due to legal obligations, some requests may not be fully fulfilled — in such cases, you will be informed of the reason.

9

Protection of Minors

Knx8 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Age is verified at the time of registration, and KYC documents are requested in suspicious cases. If we become aware that a minor has submitted their information, that data will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has used knx8, please contact us immediately at support@knx8.best — we will act promptly.

10

Policy Changes & Contact

Knx8 may update this Privacy Policy from time to time. For significant changes, notice will be sent to your registered email or displayed within the platform. The "Last Updated" date at the top of this page will always reflect the most recent revision.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, you can reach us at:

  • Email: support@knx8.best — For privacy-related requests, please include "Privacy Request" in the subject line.
  • Live Chat: Reach us via live chat on the platform — support is available in Bengali 24/7.
  • Telegram: Send a message to the @knx8support channel.

Please Note: This Privacy Policy Terms & Conditions and Responsible Gaming should be read alongside this policy — together, they form a complete set of guidelines.

Your Data Security
SSL Encryption
256-bit encryption
Regular Security Audits
Audited every 6 months
Data sales prohibited
Licensing agreement obligations
You're in Control of Your Data
Response Within 30 Days
Related Policies

For data-related enquiries: support@knx8.best

Play on a Secure Platform — Get Started Today

At knx8, your data is secure, your payments are guaranteed, and your gaming experience is completely fair. You've read our Privacy Policy — now see how we put it into practice, not just in words. Register now and get a 100% bonus on your first deposit.

  • Your Data Is Never Sold
  • 256-bit SSL Protection
  • Full Support in Bengali
  • For users aged 18 and above
🛡️
Fully Secured
Your Data, Your Control
FAQs

Frequently Asked Questions on Privacy & Account

There are two best places to view all active promotions on knx8. The first is the Latest Promotions page — where all the latest offers are listed. The second is the Promotions page — where you'll find all active offers in one place. As for updates, recurring offers such as daily cashback and weekend cashback run on a daily or weekly basis. Special event offers — such as cricket tournament promotions or Eid bonuses — are added when applicable. For the fastest updates, enable push notifications on the knx8 app and get notified the moment a new offer goes live.

If you forget your password, go to the login page and click the "Forgot Password" link. Enter the email address you used during registration — a password reset link will be sent to that email shortly. Click the link to set a new password. If you no longer have access to your registration email or don't receive the email, contact our support team directly via live chat or at support@knx8.best. The support team will verify your identity and assist you with an alternative reset method. For security reasons, password reset links are typically valid for no more than 30 minutes — so be sure to use it as soon as you receive the email.
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